Privacy Policy

Effective Date: 16 April 2025

At aorá pilates, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you join our waiting list, sign up for an account, or interact with us as a customer or prospective customer.

1. Information We Collect

When you sign up, join our waiting list, or become a customer, we collect the following personal information:

• Name
• Email address
• Phone number (if provided)

2. How We Use Your Information

We use the information you provide to:

• Contact you about your interest in our classes or studio
• Manage our waiting list and customer records
• Send marketing communications only if you have given consent
• Send essential service emails (e.g. booking confirmations, account updates)

3. Marketing Communications

When signing up or joining the waitlist, you are asked to indicate whether you agree to receive marketing emails. If you tick the marketing consent box, you agree to receive occasional updates and offers from aorá pilates.

These emails are sent via MailerLite, our email provider.

You can unsubscribe at any time by clicking the unsubscribe link in any of our emails.

4. Data Storage & Security

We take appropriate measures to protect your personal information and ensure it is stored securely. Access to your data is limited to authorised team members only.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Withdraw marketing consent at any time

To exercise any of these rights, please email us at info@aorapilates.co.uk.

6. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the updated effective date.

7. Contact Us

If you have any questions about this policy or how we handle your data, please contact us:

Email: info@aorapilates.co.uk